Module 7 – When to Refer to a Professional
 
Referral Is Responsibility, Not Failure
 
Overview
 
This module reframes referral as a welfare-positive decision. Owners learn how to recognise when grooming is no longer appropriate at home and why professional involvement protects both physical and emotional health.
 
Topics Covered
Behavioural, medical, and coat-based referral reasons
Severe matting as a welfare issue
Why de-matting at home can cause harm
Case studies: with vs without referral
Medical and age-related limitations
 
Owner Worksheets and Quick Reference Guides
Assessment Comes Before Action Worksheet
Case study reflections
Checklist - Adapting Grooming Plans Over Time